There are times when you need to reset your PC for improved performance or bug-free systems. Or simply to avoid the attacks from malware. While some people reset their PCs just to start fresh and realign their system.
Do you see? There are many reasons for resetting your PC. However, if you see an error message “There Was a Problem Resetting Your PC” in an attempt to reset your computer. Then it’s not a good thing. You must make immediate actions to fight this issue.
I understand that performing troubleshooting even before resetting your PC can be really frustrating.
Sometimes, a bunch of system errors or malware leave you with no other option but to reset your computer. And when the reset option itself doesn’t work. Then it gets highly frustrating.
In this article, we will suggest to you the top methods to fix the recurring error message “There Was a Problem Resetting Your PC” on your Windows 10 PC.
Read on to have a clearer image of this issue, its causes, prerequisites, and of course, the solutions.
Before you jump to the troubleshooting ways, let’s first give you a necessary background of this issue, its variable error names, and causes.
Why “There Was A Problem Resetting Your PC” Error Occur?
Just like the title of this error tells, your PC stays in a dormant position where no reset takes place and everything remains stunted.
In the worst of cases, you might end up in your PC in an infinite reset loop where no rebooting happens. Well, this issue is nothing but a nightmare for many Windows 10 users. Even Windows 8 and 8.1 users have reported this issue. But note that the fixes in this article are primarily sorted for Windows 10 users.
Steps might differ a little.
Following are the other popular variations for this error message. It is just to let you know that these variations are all the same and require the same troubleshooting.
1. There was a problem resetting your laptop or computer.
2. Can’t reset your PC.
3. There was a problem refreshing your PC. No changes were made.
Now, let’s look at the possible causes of this issue according to Microsoft Windows 10 manufacturers:
- You have pre-installed the Operating System for Windows 10 version, instead of getting an upgrade from Windows 7 and so on.
- You have enabled the “Create a recovery drive” feature in your Windows 10 PC for making the USB recovery drive.
- Your PC’s manufacturer has used a trick of enabling compression in order to reduce the disk space to pre-install other applications.
- You went all the way like that: Troubleshoot -> Reset this PC -> Remove everything for booting your PC.
These were some common causes prescribed by Microsoft.
Prerequisites To Apply For Troubleshooting Methods
For something as annoying as the “There Was a Problem Resetting Your PC” error message, you need to be extra thoughtful when it comes to getting rid of it.
Carry the below-mentioned prerequisites before you begin fixing them.
1. Create a system backup and file backup of your PC just to avoid the collateral loss you are likely to suffer. It is not obvious that you will lose your files, it is just a preventive measure in case anything goes wrong.
2. Many of the mentioned methods will require you to have administrative level permissions on your local user account. So, you must make a local user an administrator in your Windows 10.
Here is how you do it:
- Select the Settings icon from the Start menu in your taskbar.
- Go to the title named Account.
- No open the Family & other users tab via the left-side panel.
- A list will appear having usernames of all the current users.
- Click on the username you want to modify.
- Click on the Change account type option which will be visible and clickable.
- Switch to the drop-down menu.
- Now turn your settings from Standard User to Administrator.
- Click OK to save changes.
6 Best Ways to Fix “There Was A Problem Resetting Your PC” Error
The troubleshooting solutions mentioned down here are effective enough to work out even if your PC is stuck in a reset loop.
Any of these solutions can save your computer from never getting rebooted so carry out the process with profound care.
Let’s get started!
Method 1: Perform the System File Checker (SFC) Scan
The most common culprit for this error is a bunch of corrupted files lying on the front.
Those key files in your Windows 10 PC make it hard for it to be reset or rebooted. So, in order to let the system run smoothly, you are suggested to perform the system file checker on your Windows 10 PC.
Follow these instructions to run the SFC scan so your PC gets reset smoothly next time.
1. Go to the search menu.
2. Type Command Prompt and look for it.
3. Now right-click on the Command Prompt.
4. A list will appear.
5. Click on the Run as Administrator.
6. Command Prompt window will open up.
7. Type SFC/scannow and hit Enter key.
8. Your PC will begin the scanning process right away.
9. Patiently wait for the scan process to complete. Make sure your PC doesn’t shut down during the whole process.
10. Any defective files related to the “There was a problem resetting your PC” error will be fixed on the very first chance.
11. Restart your PC.
12. The error will most probably disappear due to the zero corrupted files now.
Method 2: Run Startup Repair Tool
If you are looking for the easiest way to start with, running the Startup Repair tool is a go-to solution for you.
This Windows 10 tool works to fix almost all computer failures.
Here is how you use this tool:
1. Restart your PC by installing Windows 10 installation media.
2. Follow the on-screen easy instructions or just do as directed.
3. Choose your preferred language.
4. Click Next.
5. Click on the Repair your computer option.
6. Select Troubleshoot option after opening the Choose an option screen.
7. Go to open Advanced Options.
8. Finally click on the Startup Repair.
9. Wait for the scanning process to complete.
10. Remove the installation media.
11. Restart your PC.
12. Try to reset it and the problem will most probably disappear.
If this doesn’t solve your problem, level up. Proceed to the next advanced solution.
Method 3: Rename System and Restore Software Registry
This method requires you to use Command Prompt again. It will be restoring some important files on your system. Especially the registry software.
Working around this fix will solve multiple stubborn issues such as malware attacked and corrupted files.
Few commands can easily process this method. So, pay close attention to them.
Follow these steps carefully to rename the system and software registry.
1. Go to the search menu.
2. Type Command Prompt and hit Enter.
3. Right-click on the Command Prompt and select Run as Administrator from the options.
4. Now on the Command Prompt window open, type the following commands each after one. Make sure to hit Enter after inputting each command so the execution starts smoothly. Here are the commands. It is better to copy/paste them one by one.
- cd %windir%\system32\config
- ren system system.001
- ren software software.001
5. Wait for the commands to be executed.
6. Once you are done, turn off the Command Prompt window by typing exit.
7. Press the Enter key after that.
8. Restart your PC. Check if the issue has disappeared or not. Hopefully, it won’t be there anymore and your PC will be easily rebooted on the next attempt.
Method 4: Perform a System Restore Point
If you have already created system restore points before this reset issue showed up, then you are doing yourself a huge favor.
Once you have a system restore point already standing out, then this method will automatically work.
This method will always be super helpful as system restore would never harm your current files.
Here is how you execute this method:
1. Go to the search menu.
2. Type System Restore here and hit Enter.
3. From the results displayed, select the Create a restore point option.
4. This will bring you to the System Properties window.
5. Immediately switch to the System Protection tab besides Remote from the right-hand side.
6. Now click on the System Restore button.
7. This will launch the System Restore window.
8. Click on Next.
9. Now choose your system restore point – the point you will be returning to.
10. Your system can also create random restore points after every update and even if you install new software applications.
11. Now choose any suitable return point.
12. Click Next.
13. Now all you need to do is follow on-screen instructions inside the restoration wizard so your system returns to the past chosen point.
14. As soon as the execution completes, make an attempt to reset your PC.
15. Check if the issue persists.
Method 5: Run Windows Defender to Refresh your Windows 10
Windows Defender tool comes built-in with the updated versions of Windows. Its purpose is to defend and secure your system from potential malware attacks, other viruses, and security hazards.
However, this Windows 10 integrated tool is highly associated with other system failures as well and can fix them for you.
Thus, refreshing your Windows using Windows Defender can be a great weapon against the “There Was a Problem Resetting Your PC” error on your Windows 10 PC.
ALERT: It is noteworthy that most of your files present on the system drive will all be deleted once you refresh your Windows. It happens to give you a new, fresh start just like you get after upgrading to Window’s latest versions. We already have that step in our prerequisite to creating a backup for your PC.
Done with backing up? Now let’s see how you refresh your Windows using the Windows Defender tool.
Follow these steps.
1. Press Windows and i keys together to open the Settings app.
2. Select Updates & Security from there.
3. Go to the left-side menu and select Windows Security.
4. Click on the Open Windows Security option. This button can also show up as Open Windows Defender Security Center on your screen.
5. Scroll pass to other options to select Device performance & health.
6. Switch to the Fresh start section.
7. Click on the link that says Additional Information.
8. Immediately press the Get Started option.
9. Follow all the easy on-screen instructions to refresh Windows.
10. Now make an attempt to reset your PC again.
Method 6: Disable ReAgentc.exe via Windows Recovery Environment
The error message “There was a problem resetting your PC” is believed to be gone by disabling ReAgentc.exe
This is done via Command Prompt again. However, you must be super careful while adding commands. You can run into other issues due to wrong input.
The overall process of disabling ReAgentc.exe is related to the Windows Recovery Environment.
Here is how you do it.
1. Simply go to the search menu.
2. Type Command Prompt and hit Enter.
3. Right-click on the Command Prompt and select the Run as Administrator option.
4. Just when the Command Prompt window opens up, type “reagentc/disable”
5. Hit Enter.
6. Type “reagentc/enable” to turn on the ReAgentc.exe process.
7. Hit Enter key again.
8. After the commands are executed, close the Command Prompt window by entering an exit.
9. Restart your PC.
10. Now make an attempt to reset your PC.
If you ever wish to reset your PC and it responds with an error message “There was a problem resetting your PC”. Never leave yourself stuck in this reset loop. Follow the above-mentioned 10/10 workable methods to have this issue fixed. Hopefully, the guide will be helpful.