11 Best Ways To Fix “This site can’t be reached” Error in Google Chrome

Most of the Google chrome users once in his experience must face the “This site can’t be reached” error by the time they do not have any idea how to fix it?

Most internet users know how to choose their favorite internet browser for safe browsing, but they don’t know what to do if an error message appears on the screen instead of your desired web page.

In this scenario, most of the users close the internet browser and retry the search, double-check the spelling of the website’s URL, or even try a different website browser.

The essential thing you should need to know about this error is the error code. Every time “This site can’t be reached” an error appears with different error codes on your screen.


What are the error codes? How to Fix those?

These are the most common error codes followed by the “This site can’t be reached” error are:



In General, the cause of this error message gets triggered due to the failure of DNS lookup. DNS (Domain Name System) is the network address that translates the website’s name to its internet address.

Some most common reasons that you face this error message while visiting the website are:

  • Failure of Internet Connection
  • Misconfiguration of network settings
  • Misconfiguration of the DNS address
  • Wireless network connection requires repair
  • Wireless adapters are out of date
  • DNS cache is invalid
  • Firewall might be preventing Google Chrome from loading the website.

"This site can’t be reached" error from techsupport

11 Best Ways to Fix “This Site Can’t Be Reached” Error in Google Chrome Windows 10

No matter why Chrome shows this type of message, it needs to fix permanently. Here you don’t need to worry we are at your disposal to guide you on how to fix this issue.

Below are some feasible solutions that can help you to minimize or remove the error completely while opening your desired website.

  1. Reset Wi-Fi Modem
  2. Clear Browser Cache, History, and Cookies
  3. Reset Google Chrome browser settings
  4. Change IPv4 DNS address
  5. Restarting DNS client
  6. Reset TCP/IP
  7. Flush the DNS cache
  8. Run Network Troubleshooter
  9. Remove browser extensions from Google Chrome
  10. Scan your device from malware
  11. Reinstall Google Chrome

Method 1: Reset Wi-Fi Modem

One of the most efficient ways to fix your network connection issues is to reset your network. You can easily reset your Wi-Fi modem manually by these steps.

1. Unplug the power cable from the Wi-Fi router.

2. Press and hold the reset button for 10 to 15 seconds.

3. Release the reset button once the lights on the modem start flickering.

Note: Wait for a few minutes till the lights turn green then try the connection to the internet.

Method 2: Clear browser Cache, History, and Cookies

You can try to fix the error by clearing browser Cache, History, and Cookies by following these simple steps.

1. On your Google Chrome browser, press Ctrl + Shift + Delete.

2. Select the time range.

3. From the below checkbox options select Browsing history, Cookies, and other site data and Cached images and files.

4. Then press the ‘Clear Data’ button.

Now refresh your problem website and see if your error is fixed.

Method 3: Reset Google Chrome Browser Settings

Google Chrome allows you to reset your browser settings into the original one by these simple steps. Resetting will erase all configuration information from Chrome.

1. Open up Google Chrome “Settings”

2. Scroll down to the bottom and click “Advanced”

3. On the left-hand side of the page click on “Reset and clean up”

4. Now, click on “Restore settings to their original defaults”

It’ll open the “Reset settings” pop up window

5. Click on the “Reset settings” button.

Method 4: Change IPv4 DNS Address

IPv4 DNS address is generally set to obtain DNS server address automatically or set to some DNS server address provided by your Internet

Service Provider. You can change it to a Google DNS server address when your internet connection is slow. Follow below-given steps

1. Press “Windows key + R” simultaneously.

2. Write “ncpa.cpl” in the Run box and click OK.

3. Now, Double click on your Internet connection.

4. Click on the “Properties” button, in the Internet connection status window.

5. In the Properties window, under the Networking tab, double click on the Internet Protocol Version 4 (TCP/IPv4) option.

6. In this window, you’ll see the option to set a DNS address manually. Select the “Use the following DNS server address” option and enter the following Google public DNS server address shown in the image below.

Note: Do not leave unchecked the “Validate settings upon exit”.

7. Finally, click on “OK” to save your settings.

Method 5: Restarting DNS Client Service

Restarting DNS client service is one of the fundamental steps to take to solve the “This site can’t be reached” error. You can restart the DNS client service by following these steps.

1. Click on Windows “Start” button and open the “Run” box.

2. In the Run box, type “services.msc” and press the OK button.

3. In the Services window, make DNS client your selection.

4. Now, click on the “Restart the service” option available on the left side of the window.

After restarting your DNS client service, go and check whether your issue is resolved.

Method 6: Reset TCP/IP

Resetting TCP/IP is one of the simple methods to quickly fix the “The site can’t be reached” error on Google Chrome. To quickly reset TCP/IP carry out the below simple steps.

1. Click on the window’s “Start” button.

2. Type “cmd” in the search box.

3. Right-click on Command prompt or cmd and click on the “Run as administrator” option.

You might be prompted by User Account Control if you want to proceed with this operation; click Yes.

4. Then, type the following command one by one and press Enter:

  • ipconfig /release
  • ipconfig /all
  • ipconfig /flushdns
  • ipconfig /renew
  • nets hint ip set dns
  • netsh winsock reset

5. Reboot your computer to save changes.

Go to the website again to see if it works.

Method 7: Flush the DNS Cache

Invalid DNS cache can be the reason for the “This site can’t be reached” error. To resolve this, you need to flush out the DNS cache and update it.

To Flush the DNS cache tries these steps.

1. Click on the window’s “Start” button.

2. Type “cmd” in the search box.

3. Right-click on Command prompt or cmd and click on the “Run as administrator” option.

4. Then, write “ipconfig /flushdns” in the command prompt and press enter.

5. Once the command has been successfully run a “flushed the DNS resolver cache” message will pop up.

6. Now, Reboot your computer to see if it works.

Method 8: Run Network Troubleshooter

Here is another way to find and fix repairs with your wireless network connection is by running the “Network Troubleshooter” program. Just follow the below-given steps:

1. Click on Windows “Start” button and open the “Run” box.

2. In the Run box, type “ncpa.cpl” and hit the OK button to open Network Connections.

3. Right-click on your active Wi-Fi connection then select “Diagnose”.

Note: Let the Network Troubleshooter run if it finds a “DHCP is not enabled for wireless network connection” error. You need to fix it.

4. Click on “Try these Repairs as an Administrator” to resolve the issue.

5. Click “Apply this Fix” in the next prompt.

6. Now, Reboot the computer to see if the issue is fixed.

Method 9: Remove Browser Extensions From Google Chrome

Google Chrome allows a wide range of extensions, which are small programs that extend the functionality of a browser. Some browser extensions may cause interruptions in a smooth network connection.

To remove extensions from your Google Chrome browser to fix the error, follow these steps.

1. Open Google Chrome browser.

2. At the top right corner, click on 3 dots.

3. Select “More tools” from the menu.

4. Select “Extensions” from the side menu.

5. Toggle off and disable the extensions one by one.

Note: Confirm if any one of the browser extensions is responsible for the particular error and remove it.

Method 10: Scan Your Device From Malware

It could be possible that the computer you are using is infected with malware, which could make a hurdle in the smooth running of your network connections. For example, some malware installs a proxy server to capture and redirect internet traffic through the malicious proxy server. This type of malware can cause the “This site can’t be reached” error in Google Chrome.

Method 11: Reinstall Google Chrome

One other method to get rid of the “This site can’t be reached” error is to reinstall your Google Chrome browser. By using these steps:

1. Go to the Control Panel and click Uninstall a program, then uninstall Google Chrome from your PC.

2. After deleting the older version, download the latest version of the Google Chrome browser and install it.

3. Restart your PC and try the open the website again.

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